Get value with our quality Synergy fuels
Mobil Smiles Card
At Mobil, we're dedicated to helping you go farther with our quality Synergy gasoline, as well as giving you great value with our Smiles Driver Rewards. Every gallon of Synergy fuel gives you six Smiles Points, so you will be all set for the journey ahead.
Frequently asked questions
Step 1: Pick up a Smiles Card and a Smiles application form from any participating Saipan Mobil service station. Use the Smiles Card attached to the application form to begin earning points instantly!
Step 2: Fill out the Smiles application form completely. For your convenience, drop it off at any Saipan Mobil service station, or fax to 1-866-486-7752, or mail to Smiles Customer Service Center, Mobil Oil Mariana Islands Inc., PMB 236 PPP P.O. Box 10000, Saipan, MP 96950. Please allow up to six weeks for processing and registration. You may continue to accumulate Smiles points on your Smiles Card redeemable upon completion of the application process.
Do I need to pay a membership fee to join the Smiles Driver Rewards program?
Smiles membership is free.
Can I sign up for two Smiles Cards under my name?
Sorry, each member is entitled to one Smiles Card only.
Use your Smiles Card to earn points immediately at any Saipan Mobil service stations. Earn six Smiles Points for every gallon of fuel you purchase, whether this is paid for by cash or by credit card.
Remember to use your Smiles Card every time you make a purchase to earn your Smiles Points.
Check your purchase receipt for points earned and points balance.
Will my Smiles Card or its points expire?
Your Smiles Card and Smiles Points will not expire if you use it with fuel purchases at least once in a 12-month period.
Simply present your Smiles Card and inform the cashier that you would like to redeem free fuel. Redeem fuel with your Smiles Points:
- $7 worth of fuel for 250 Smiles Points
- $15 worth of fuel for 500 Smiles Points
- Redeem $15 worth of fuel with 500 Smiles Points
- Plus pay $5 in cash or by credit card
With the Smiles Driver Rewards program, you can now select anything you want from the mart (except alcoholic beverages and tobacco products) and use your Smiles Points to pay. Simply present your Smiles Card and inform the cashier that you would like to pay with Smiles Points. Redeem mart products with your Smiles Points:
- $1 worth of mart products for 40 points.
- Redeem $5 worth of mart products with 200 Smiles Points
- Plus pay $0.50 in cash or by credit card
How do I convert my Smiles Points to United MileagePlus® miles?
Simply opt for the auto conversion when you fill in the Smiles Card application form or you can complete the United MileagePlus® auto conversion form in the program guide and fax it to 1-866-486-7752, or mail it to Mobil Oil Mariana Islands, Inc., PMB 236 PPP, P.O. Box 10000, Saipan, MP 96950. All your Smiles Points will be automatically converted to MileagePlus® miles and be credited to your MileagePlus® account.
Can I combine my Smiles Points with my spouse, friends or relatives to redeem a reward?
Sorry, the program does not allow the combination of points from two separate Smiles cards.
How do I check my points balance?
Your Smiles Points balance will be printed at the bottom of your receipt each time you make a transaction using your Smiles Card at any participating Saipan Mobil service station. You may also ask the cashier at any Saipan Mobil service stations to check the balance on your Smiles Card. You may also call the Smiles Customer Service Center at 1-866-486-7751, Monday to Friday, 10:00am to 7:00pm.
Can I exchange my points for cash?
Smiles Points cannot be exchanged for cash.
Damaged, stolen or lost cards should be reported immediately to the Smiles Customer Service Center at 1-866-486-7751. Upon receiving your report, we will block the card immediately from being used. Go to the nearest Mobil service station to pick up a new card. Complete a Point Adjustment Form, available at all Saipan Mobil service stations, to transfer the points from your damaged, stolen or lost card to the new Smiles Card.
How do I inform you of any changes of my details?
Just complete and submit a Member Particulars Update Form available at your nearest Saipan Mobil service station. Please allow 4-6 weeks for the information to be updated in our system.
Kindly notify the Smiles Customer Service Center of any changes. All changes in address can be faxed or submitted to any participating Mobil service station.